Terms and Conditions

1. Payment Method – Direct Debit

Please complete the direct debit form when you sign up as a new member.

2. Default Billing

All members are required to keep an active credit/debit card on file to be used for membership payments.

3. Payment issues

If your scheduled payment fails, EziDebit charges $14.80 for every failed transaction. Unfortunately, this is not something we can control, so we encourage you to please schedule your payments for a date where you expect to have funds in the account.

4. Notice for Cancellation

All membership cancellations require 7 days’ notice. This must be provided in writing to Ryan Gatley at ryan@voodoocombat.com.au. There is a cancellation fee equivalent to one month membership.

5. Refunds

Payments will not be refunded if already processed. Memberships are non- transferable.

6. Membership Holds

Memberships are allowed one hold between 2-4 weeks per year. Six months memberships are allowed one hold of between 2-4 weeks for the contract term. Twelve months memberships are allowed up to two holds of between 2-4 weeks for the contract term. To request a hold, email Ryan at ryan@voodoocombat.com.au with at least 7 days’ notice so we can take care of the admin side. When a hold request is approved, the member will not be charged during the hold period, and their contract term will extend by the hold term.

7. Obligations

It is your responsibility to cancel direct debit facilities in respect of your membership when this agreement expires or is terminated.